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Read These Terms Before You Open an Account

These terms set out how your too388 account works — what you agree to when you create it, how we handle your wallet transactions through DANA, OVO, and GoPay, and what we expect from both sides.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useEligibility subject to local lawUpdated terms take effect on noticeSupport available for term queries
too388 Read These Terms Before You Open an Account
HOW WE ENFORCE THESE TERMS

Account Security and Term Obligations We Both Hold

These terms are not one-sided. We commit to keeping your account data secure, processing wallet transactions accurately, and notifying you before any material change takes effect. Your obligations are equally clear: keep your login credentials private, use only a wallet registered in your own name, and notify us immediately if you suspect unauthorized access to your account. Players in Bekasi and Tangerang can reach support through the same channels regardless of their local network provider.

Account Security Your login credentials are your responsibility. We use encrypted sessions to protect your account, but sharing your password or OTP with anyone is a breach of these terms.
Wallet Verification DANA, OVO, or GoPay withdrawals are processed only to the wallet you registered at sign-up. Changing your linked wallet requires identity verification before the update goes live.
Data Handling We retain account and transaction records in line with applicable law. You may request a summary of your account data by contacting support — we will respond within a reasonable period.
Term Changes and Notice Material changes to these terms are communicated to your registered contact before they take effect. Minor corrections — such as formatting or typo fixes — do not require prior notice.
TERMS QUERY CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear — whether it relates to your wallet registration, account eligibility, or how a specific rule applies to your situation — our support team can walk you through it. Reach us through the channels below; for account-specific queries, have your registered wallet detail ready so we can locate your record quickly.

Live Chat Open the chat window from any page on too388. Our team can clarify specific term clauses, wallet verification steps, and account eligibility questions in real time.
Email Support Send a detailed message for written confirmation of how a term applies to your account. Useful when you need a record of the response for your own reference.
Help Centre The Help Centre holds published answers on common term questions — covering wallet name matching, account suspension rules, and how to request a terms clarification formally.

Common Questions About These Terms

These questions come up often when you are getting started or reviewing your account standing. Each answer reflects how these terms apply in practice — not legal advice, but a plain-language reading of the rules we operate under.

Yes. Whether you open your account through a mobile browser or any other supported device, the same terms apply. Access depends on your region and local law eligibility.

Transactions may be held for manual verification until the names are confirmed to match. Update your wallet details through account settings and contact support to clear any held amounts.

Yes. If activity on your account breaches these terms — such as using someone else's GoPay wallet or sharing login credentials — we may suspend access while we review the situation.

We notify you through your registered contact detail before material changes take effect. We recommend keeping your email or phone number current in your account settings.

Contact our support team by email with your account details and the approximate date. We will provide the applicable version for your records within a reasonable timeframe.

Raise it with our support team through live chat or email. Explain which clause you believe has been applied incorrectly and we will review your account activity against the current terms.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.